Maintenance & Support

"You train.  We maintain."
Convenient maintenance and support to maximize your training capability and readiness.

Rely on Kidde's knowledgeable staff of full-time field service technicians to inspect, maintain, and troubleshoot your fire training equipment.  Professional, routine service from Kidde will result in improved fire training capability, readiness, and reliability. 

Platinum, Gold and Silver
Maintenance Service Packages
Kidde offers a variety of service packages to meet your training needs and budget.

24/7 Technical Phone Support
Keep your training sessions on schedule.  Get in touch with a Kidde factory FireTrainer^® technician (even on weekends and holidays!) to assist in system troubleshooting.

Generate & Track Service Requests
To create a service request, click here.

Refresher Operator Training Courses
Staff turnover since your FireTrainer^® was originally installed?  Kidde offers refresher training courses to train your current staff on the proper operation and maintenace of your FireTrainer^® system.

Contact our customer service department for more details.

Tel: (800) 899-1701 Option 2
Email:  customersupport@kiddeft.com